FAQ & Service Area

Our standard business hours are Monday through Friday, 9:00 AM – 6:00 PM. Weekend appointments are available upon request. Holiday hours may vary — please reach out in advance to confirm availability.

Yes — as a veteran-owned business, we proudly offer discounts for active military, veterans, and first responders. Please contact us directly for details and to apply the discount to your inspection.

We primarily serve North Texas, covering the region from Dallas to the Oklahoma state line. We will consider properties outside this area — contact us to discuss your specific location and we'll do our best to accommodate you.

Yes — a signed pre-inspection agreement is required before any inspection may begin. This agreement outlines the scope of the inspection and protects both parties. We'll send it to you digitally for quick, easy signing prior to your appointment.

The best ways to reach us are by email or through our Contact page. We respond within one business day — but you can typically expect a reply within about 2 hours during normal business hours.

Per TREC requirements, your report will be delivered within 2 days of payment. In practice, we typically deliver your complete inspection report the following day — so you're not left waiting.

We accept MasterCard, Visa, American Express, Discover, and Zelle. Payment is required before the report is delivered.

A typical inspection takes roughly 2–3 hours. Actual duration depends on the age, size, number of stories, and any add-on services requested. Older or larger homes naturally require more time for a thorough evaluation.

A Texas home inspection is a visual survey and performance evaluation of a property's systems and components, governed by the Texas Real Estate Commission (TREC) Standards of Practice. It covers structural components, roofing, electrical, plumbing, HVAC, and more — all evaluated to ensure they are functional and performing as intended.

Absolutely. The state of Texas requires all home inspectors to hold a valid state license and maintain mandated insurance. Sundance Property Inspection is fully licensed and insured, giving you complete peace of mind with every inspection we perform.

Yes — home inspection clients in Texas are protected under the governance of the Texas Real Estate Commission (TREC). For full details on your rights and protections, please visit our Consumer Protection page.